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Service standards and performance information for fiscal year 2017-2018 - Canada.ca
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Service standards and performance information for fiscal year 2017 to 2018
Health Canada
As part of its ongoing commitment to provide quality client service, Health Canada has developed service standards. Service standards state the level of performance that citizens can reasonably expect to receive from Health Canada under normal circumstances.
This report covers the 2017 to 2018 fiscal year. A fiscal year runs from April 1 to March 31.
Consumer Product Safety
Service Standard for Categories A-E Authorizations under the Pest Control Products Regulations
Drugs and Health Products
Service Standard for Drug Establishment Licences under the Food and Drug Regulations
Service Standard for Drug Submission Evaluations (Pharmaceuticals & Biologic Products) under the Food and Drugs Regulations
Service Standard for Medical Device Establishment Licences under the Medical Devices Regulations
Service Standard for Medical Device Submission Evaluations under the Medical Devices Regulations
Service Standard for Natural Health Product Application Reviews under the Natural Health Product Regulations
Service Standard for the Right to Sell Drugs under the Food and Drug Regulations
Service Standard for Right to Sell a Licensed Medical Device under the Medical Devices Regulations
Service Standard for Registration of an Establishment under the Safety of Human Cells, Tissues and Organs for Transplantation Regulations
Service Standards for Site Licence Application Review under the Natural Health Product Regulations
Health Concerns
Service Standard for Issuance of an Amendment to a Dealer's Licence for Controlled Substances
Service Standard for Issuance of Import/Export Permits for Controlled Substances
Service Standard for the Issuance of a New Class A Precursor Licence; and, Issuance of a Registration Certificate (new Class B Precursor) under the Precursor Control Regulations
Service Standard for Issuance of an Amendment to a Dealer's Licence for Class A Chemical Precursors
Service Standard for Issuance of Import and Export Permits to Class A Precursor Licensees and Export Permits to Class B Precursor Registrants
Service Standard for Issuance of New Industrial Hemp Licences
Service Standard for Issuance of a New Dealer's Licence for Controlled Substances
Service Standard for Issuance of a Renewal of Dealer's Licence for Controlled Substances
Service Standard for Issuance of a Test Kit Registration Number for Controlled Substances
Service Standard for Claims for Exemption for Confidential Business Information
Service Standard for Issuance of Cannabis Import and Export Permits under the Cannabis Act and its Regulations
Service Standard for Issuance of Industrial Hemp Import and Export Permits under the Cannabis Act and its Regulations
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Date modified:
2019-12-12