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Consumer Product and Cosmetics Reports Received - Canada.ca
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Consumer product and cosmetics reports received
On this page
Five-year surveillance summaries
Overview
Annual surveillance summaries
Surveillance summaries for consumer products and cosmetics reports received
Quarterly surveillance summaries
Terminology and methodology of the summaries
How to report an incident involving a consumer product or cosmetic
Contact us
Overview
Health Canada's Consumer Product Safety Program (the Program) is responsible for the administration and enforcement of the
Canada Consumer Product Safety Act
(CCPSA) and its regulations, as well as the cosmetic-related provisions of the
Food and Drugs Act
(F&DA) and the
Cosmetic Regulations
.
Learn more:
Food and Drugs Act
Cosmetic Regulations
Canada Consumer Product Safety Act
The purpose of the CCPSA is to protect the public by addressing or preventing dangers to human health or safety that are posed by consumer products in Canada, including those that circulate within Canada as well as those that are imported. Similarly, the purpose of the
Cosmetic Regulations
and the associated portions of the F&DA are to protect people in Canada from risks that may be posed by cosmetics.
One way that the Program learns about consumer products and cosmetics that could pose a health or safety risk is through product surveillance, which includes receiving and reviewing reports through the following mechanisms:
mandatory reports from industry about health- or safety-related incidents involving any of the consumer products they manufacture, import, sell or advertise (as required under section 14 of the CCPSA)
voluntary reports from consumers, other governments and safety organisations about consumer products (as defined by the CCPSA)
voluntary reports from industry, consumers, other governments, and safety organisations about health- or safety-related issues involving cosmetics (as defined by the F&DA)
These reports contribute to the Program's unique and national perspective on safety across a wide range of consumer products and cosmetics. They also help the Program assess and identify possible or emerging risks with consumer products and cosmetics that may pose a risk to people in Canada.
The Program reviews all reports received on consumer products and cosmetics for possible health or safety risks and to identify trends. In its review, the Program considers many factors such as:
the severity of any injuries
the age of the person involved
any other details of the event to focus risk assessment and risk management actions on products that may pose an unacceptable risk to people in Canada
Learn more about how the Consumer Product Safety Program addresses risks to consumers:
Risk assessment framework summary
Instrument choice framework for the Canada Consumer Product Safety Act
Surveillance summaries for consumer products and cosmetic reports received
The surveillance summaries below provide information about mandatory and voluntary reports received by the Consumer Product Safety Program. Statistics in these summaries include:
the total number of reports received
the proportion of industry and consumer reports
the breakdown of the percentage of reports received across product categories
the top product types for which reports were received
information on reports involving an injury
Totals may not equal 100% due to rounding. The reports received by the Program could have described events that have occurred both in and outside of Canada for products available in Canada.
Interactive surveillance summaries (since 2015)
For older data, consult the
Five-year summary, 2013 to 2017
Terminology and methodology of the summaries
Key terms and definitions
Refer to sections 2 and 14 of the
Canada Consumer Product Safety Act
for the definitions for
consumer product
and
incident
, respectively. Refer to section 2 of the
Food and Drugs Act
for the definition of
cosmetic.
Product categories
Related resources
The Consumer Product Safety Program classifies all consumer products and cosmetics for which reports are received under the following 9 product categories. These categories group together product types that are typically sold alongside each other in the Canadian marketplace.
Table 1: Product categories and examples
Category
Examples
Appliances
Kitchen appliances
Heating and cooling appliances
Laundry and cleaning appliances
Children's products
Toys
Baby gear
Nursery products
Clothing, textiles and accessories
Clothing
Footwear
Household textiles
Electronics
Vaping devices
Computers and peripherals
Telephones and accessories
Audio and radio equipment
Cables, batteries and chargers
Television and home theatre equipment
Home and automobile maintenance
Tools
Paints
Construction materials
Housewares
Lighting
Furniture
Home decor
Kitchenware
Household cleaning items
Outdoor living
Pools and accessories
Lawn and garden equipment
Outdoor furniture and decorations
Grooming products and accessories
Oral care items
Beauty accessories
Beauty and body care items
Sports, recreation and hobby
Play structures
Hobby or craft materials
Sports and outdoor activities equipment
Consumer product types
Product categories are further sub-divided into product types. These product types are based on the U.S. Consumer Product Safety Commission's (CPSC) National Electronic Injury Surveillance System (NEISS) coding. This is because the Canadian and American markets have similar products making it easier to compare incident data. Each product type presented in these summaries is based on an individual NEISS code, but the code name may have been modified in these summaries for simplicity.
For the full descriptions of each NEISS code, please refer to the latest NEISS Coding Manual linked at the bottom of this CPSC webpage:
NEISS Frequently Asked Questions
Some NEISS codes include one of the phrases "not elsewhere classified", "other", or "not specified". For example, there are more than 30 NEISS codes for toys, including "Toys, not elsewhere classified" and "Toys, not specified", which are general codes that are used when very little information is available.
Grouped consumer product types
For the annual and quarterly summaries, a few product types are grouped together.
Toys
In order to accurately and easily communicate the large variety of toys available in the Canadian market (including more than 30 different NEISS product types), all toys were grouped together. There may be occasional reports where the NEISS product type coded falls under a toy product type, but the specific product is not intended for children.
Garden tractors, riding powered lawn mowers and tractors
The following NEISS codes are grouped together:
garden tractors - 1405
riding powered lawn mowers - 1422
tractors, other or not specified - 1062
Vaping products
Since vaping products are outside the mandate of the CPSC, there is no NEISS code associated with these products. However, they are partly regulated by Health Canada's Consumer Product Safety Program so it was necessary to create a "Vaping products" grouped product type for reports about vaping devices and vaping substances (for example, e-liquids).
Cosmetic product type
All cosmetics as defined by the
Food and Drugs Act
, including soaps, are coded using a single NEISS product type, Cosmetics - 1913. This NEISS product type includes:
face and eye make-up
skin creams and lotions
bath, body and hair care
nail polish and removers
deodorants and perfumes
Cosmetic product subtype descriptions
Adhesive
Product that binds opposite surfaces to each other, such as an artificial nail with a natural nail
Adhesive remover
Product which is intended to remove adhesive from body parts, for example, from the nails or hair
Antiperspirant/deodorant
Product which masks, reduces or prevents the development of body odours
Bath product
Product added to bath water, for example, bath oils, tablets, salts or bubble bath
Bleach
Product which removes natural pigment from the hair, excluding hair lighteners with colour which lighten hair in one step
Breath freshener
Product that is used in the oral cavity to mask or reduce mouth odours, including breath freshening drops, sprays and strips, but not lozenges and gum
Cleanser
Product which cleanses the skin, including soap and astringents
Conditioner
Non-shampoo product which increases the suppleness or body of the hair or facilitates combing
Depilator
Product which facilitates the removal of hair by chemical means
Douche
Product used for vaginal irrigation
Epilator
Product which facilitates the removal of hair by mechanical means, such as hair removal wax
Exfoliant (chemical)
Product that chemically removes dead cells from the surface of the skin, such as a facial peel
Exfoliant (mechanical)
Product that mechanically removes dead cells from the surface of the skin, such as a body scrub
Fragrance product
Product for imparting a scent, including perfume, cologne, "eau de toilette" and talcum powder
Hair colour (permanent)
Product which changes the colour of the hair
Hair colour (temporary)
Product which applies colour to the hair and washes or wears off
Hair removal after-care
Product applied to the skin after hair removal to soften or maintain skin suppleness
Lubricant (personal, non-spermicidal)
Product used to lubricate the genital area
Makeup (non-permanent)
Product applied to colour and/or beautify the skin, including eyebrow pencil, eyeliner, eye shadow, mascara, blush, face powder, foundation, rouge and makeup fixatives
Makeup (permanent/tattoo ink)
Product injected in the upper layers of the dermis for the purpose of decoration, including semi-permanent inks
Makeup remover
Product applied to the skin to remove makeup
Massage product
Product used for massaging purposes
Moisturizer
Product applied to the skin to soften or maintain skin suppleness by reducing water loss or increasing the water content of the skin, including emollients and humectants
Mouthwash
Product to freshen or deodorize the mouth and breath, usually a liquid that is swished in the mouth and spat out (not swallowed)
Nail polish
Product applied to the nails to add color, shine, or to enhance appearance
Nail polish remover
Product used to remove nail polish
Nail product
Product applied to the nails, including nail polish, nail cream, nail lotion, cuticle softener and nail hardener
Shampoo
Product which cleanses the hair
Shaving product
Product used to care for the hair or skin during and after shaving, including shaving cream, pre-shave lotion, after shave lotion, beard softener and shaving soap
Straightening, waving and curling products (permanent/semi-permanent)
Product which chemically softens the hair to facilitate straightening or curling, generally followed by a neutralization step
Styling product
Product which is used to shape or style the hair, including mousse, gel, pomade and spray
Sunless tanning product (non-SPF)
Product which is used to give the appearance of a tan, excluding products which protect the skin from sun damage or enhance or accelerate the tanning process
Toothpaste (non-fluoridated)
Product which cleans and/or polishes the teeth and does not provide cavity protection
Tooth whitener
Product used to lighten the color of teeth by removing stains and discoloration
Injury types
The following injury types identify how these summaries classify injuries. The following are all the names of injury types in use, the range of injuries included in that injury type, as well as the injuries excluded from that injury type.
Injury type descriptions
Amputation
Includes the complete loss of a body part due to the interaction with the product itself or as a result of a product-related injury
Does not include:
partial amputations, including mangled limbs where it is connected by bone, skin, muscle or tendon (refer to
Fracture
)
complete cuts of skin where the skin or nail bed area affected and the joint or bone is intact and not affected (refer to
Cut
)
Asphyxia
Includes:
asphyxia: Lack of oxygen and positional asphyxia caused by obstructing the passage of air through posture or chest compression
drowning: Asphyxia by immersion in water
near-drowning: Immediate survival after asphyxia due to submersion
anoxia: A condition in which there is an absence of oxygen to an organ's tissues although there is adequate blood flow to the tissue
suffocation: Anoxia caused by obstructing the passage of air by sealing the mouth and nose with an external object (for example, bag over the head, blanket over the mouth and nose)
strangulation: Anoxia caused by external pressure obstructing the passage of air through the airway or by preventing the flow of oxygenated blood to the brain (for example, blind cord wrapped around the neck)
choking: Object lodged in the mouth or oral airway
aspiration: Inhalation of a small object or liquid into the airway/lungs
Does not include anoxia specific to the exposure to chemicals, inhalation of vapours, powders, smoke inhalation (refer to
Poisoning
).
Brain injury
Includes:
minor closed head injury
intracranial injury, including hematoma
any stated brain injury or concussion by the victim, whether or not it was verified by a medical professional
Does not include:
laceration (refer to
Cut
)
skull fracture (refer to
Fracture
)
dislocation of spinal column (refer to
Sprains or strains
)
Bruising
Includes:
bruising causing tissue damage
bruising to internal organs except the brain
pinching that does not cause a break in the skin
friction burn that does not cause a break in the skin
contusions, ecchymosis (for example, bruises, or skin discoloration due to localized bleeding under the skin caused by trauma)
Does not include bruising accompanying the following injuries:
fractures (refer to
Fracture
)
concussion or internal head injury (refer to
Brain injury
)
sprains, strains and dislocations (refer to
Sprains or strains
)
cuts, including abrasions and pinching causing a break in the skin (refer to
Cut
)
Burn
Includes:
thermal burns due to skin contact with:
open fire, flames, coals
hot liquid or steam (such as scalds)
electrical burns (for example, caused by an electric arc)
hot objects (for example, contact with hot surfaces of appliances, overheated electric conductors or equipment, or clothing or textiles catching on fire due to electrical malfunction or flammability hazard)
burns associated with non-ionising radiation, including:
welding flash
laser pointers causing burns to eyes
Does not include:
friction burns (refer to
Bruising
)
electrical burns (refer to
Electric shock
)
chemical burns (refer to
Irritations or allergic reactions
)
Cut
Includes:
cut (also known as an incision): penetration of the skin caused by sharp edge or object
laceration: Irregular or jagged or blunt breaking or tearing of the skin often caused by tools and machinery
abrasion (also known as a scrape or graze): Topmost layer of the skin is scraped off by rubbing/sliding/falling against a rough or hard surface
avulsion: Partial or complete tearing away of skin and tissue (a type of amputation where the extremity is pulled off rather than cut off, typically caused by body-crushing events or explosions)
puncture or pierce: Wound that consists of a small hole in surface of the skin, that may extend to deeper tissue layers (includes penetration), caused by a pointed object (such as a splinter, nail, needle or dart)
Does not include:
amputation (refer to
Amputation
)
fractures that break through the skin (refer to
Fracture
)
Electric shock
Includes:
electrical burns (the result of the electric current flowing through tissues and bone)
Does not include:
shock (the reaction of the body to a trauma where organs or tissues are not receiving enough blood flow)
thermal contact burns when the skin comes into contact with overheated electric equipment, or when clothing is ignited in an electrical event (refer to
Burn
)
Foreign body
Includes:
swallowed objects
objects that enter the body via the ear, nose, eye, genitals or rectum
Does not include:
liquids entering the body (refer to
Poisoning
)
objects that cause a partial or total airway blockage or choking (refer to
Asphyxia
)
products where the concern is more about the leaching of chemical substances in the gastro-intestinal tract instead of a physical concern about obstructing or other mechanical injury involving the internal organs (refer to
Poisoning
)
Fracture
Includes:
chipped or broken tooth
injuries referred to as broken bones
fractures with the bone breaking skin
fractures that accompany dislocations
crushing injuries including one or more broken bones
Does not include:
cuts or other open wounds (refer to
Cut
)
crushing injuries where no bone is broken (refer to
Bruising
)
dislocation without a broken bone (refer to
Sprains or strains
)
Irritation or allergic reaction
Includes:
irritation
sensitizations
chemical burns
allergic reactions, including anaphylaxis
adverse reactions to the skin, eyes or lungs
Does not include:
ingestion of chemicals (refer to
Poisoning
)
ingestion of a physical foreign object (refer to
Foreign body
)
local effects from bites and stings, outside of the mandate of the Consumer Product Safety Program (for example, from bed bugs)
Poisoning
Includes:
smoke inhalation
off-gassing from textiles
carbon monoxide poisoning
inhalation or ingestion of a chemical substance
Does not include:
chemical burns (refer to
Irritations or allergic reactions
)
ingestion of a physical foreign object (refer to
Foreign bodies
)
Sprain or strain
Includes:
injuries associated with the muscles, tendons, tough connective tissues or joints, including:
sprains
bursitis
tendinitis
separations
tennis elbow
rotator cuff tears
shoulder impingement
muscle tears and ruptures
inflammation of tendons, muscles
joint dislocations and partial joint dislocations (such as, luxation and subluxation)
Does not include:
bruising (refer to
Bruising
)
dislocations that accompany a broken bone (refer to
Fracture
)
Injury severity
All injuries reported are grouped into different levels of severity. These levels correspond to the overall risk that was reported and relies on factors such as:
whether the injury was reversible
whether medical treatment was sought
whether the injury described was sustained by a priority population (such as young children)
Table 2: Injury severity classifications
Injury severity
Injury severity description
No injury
Default when there is an incident, inquiry or complaint, but no injury has occurred.
Unknown injury severity
When an injury has occurred but there is insufficient information to determine the severity of the injury.
Minor
No medical treatment is necessary. First aid may be necessary.
Moderate
Minimal, local or non-invasive intervention may be required. A visit to an emergency room with acute care provided or a visit to a medical professional with prescribed treatment.
Severe
Hospitalization or prolongation of hospitalization indicated. Treatment can return the victim to pre-exposure state of health, but there may be some persistent or residual disability/ incapacity.
Life threatening or disabling
Urgent intervention is required. Persistent or significant residual disability/ incapacity to perform at the level prior to the exposure; irreversible.
Fatal
When the injury resulted in a death.
Hazard types
Health Canada applies hazard coding to all consumer product and cosmetics reports received. Hazard types are grouped into hazard categories:
electrical
radiation emitting
mechanical or physical
flammability (includes overheating and smoke)
toxicological (includes biological and chemical)
other
unknown
How to report an incident involving a consumer product or cosmetic
Manufacturers, importers and sellers of consumer products, as defined by the CCPSA, are required to report all incidents involving their products to Health Canada. Manufacturers, importers and sellers of cosmetics, as defined under the
Food and Drugs Act
, are also encouraged to voluntarily report to Health Canada health or safety issues involving their products.
Consumers are encouraged to report to Health Canada any incident or event where someone is, or could have been, injured by a consumer product or cosmetic. Consumers may also send a report to the manufacturer, importer or retailer of the consumer product or cosmetic.
Report an incident involving a consumer product or cosmetic
Contact us
The five-year, annual, and quarterly surveillance summaries from the Consumer Product Safety Program provide information on mandatory and voluntary reports received by the Program.
Consumer product safety
Under section 14 (Duties in the Event of an Incident) of the
Canada Consumer Product Safety Act
(CCPSA), companies are responsible for reporting to Health Canada about health- or safety-related incidents involving any of the consumer products they manufacture, import, sell or advertise.
Voluntary reports about consumer products (as defined under the CCPSA) and cosmetics (which are regulated under the
Cosmetic Regulations
of the
Food and Drugs Act
) are also received from consumers, other governments, and safety organisations.
Statistics in these summaries include the total number of reports received, the proportion of industry and consumer reports, the breakdown of the percentage of reports received across product categories, the top product types for which reports were received, and information on reports involving an injury. Totals may not equal 100% due to rounding.
Five-year surveillance summaries from the Consumer Product Safety Program
2013 - 2017
Annual surveillance summaries from the Consumer Product Safety Program
2022
2021
2020
2019
2018
2017
Quarterly surveillance summaries from the Consumer Product Safety Program
Dashboard of reports received about consumer products and cosmetics, October 2014 to the most recent quarter
Note: We archived the individual quarterly surveillance summaries because all their data is available in the new dashboard. If you would like to request a PDF copy of an individual quarter of data, please send the request to:
CPS-SPC@hc-sc.gc.ca
These reports contribute to our unique, national perspective on consumer product safety across a wide range of products. They also help us assess and identify possible or emerging hazards with consumer products.
We review all reports on consumer products for possible health or safety hazards. We consider many factors such as the age of the person involved, the severity of any injuries, and any other details of the event. This allows us to focus our risk assessment and risk management actions on products that may pose an unacceptable risk to Canadians. We keep a close eye on all reported health or safety concerns in case more information is required or reports identify a need for action.
Product categories
A consumer product is a product, including its components, parts or accessories, that may reasonably be expected to be obtained by an individual to be used for non-commercial purposes, including for domestic, recreational and sports purposes, and includes its packaging. A cosmetic includes any substance or mixture of substances manufactured, sold or represented for use in cleansing, improving or altering the complexion, skin, hair or teeth, and includes deodorants and perfumes.
Health Canada classifies all consumer products and cosmetics for which reports are received under nine product categories. This system has been designed to reflect the organization of products on the Canadian marketplace. Examples of the kinds of products in each category include:
Appliances:
Kitchen appliances; heating and cooling appliances; laundry and cleaning appliances.
Children's products:
Nursery products; baby gear; toys.
Clothing, textiles and accessories:
Clothing; household textiles; footwear.
Electronics:
Televisions and home theatres; electronic cables, batteries and chargers; computers and peripherals; cellphones and accessories.
Home and automobile maintenance:
Construction materials; tools.
Housewares:
Furniture; home décor; lighting; household cleaning; kitchenware.
Outdoor living:
Outdoor furniture and decorations; pools and accessories; lawn and garden.
Grooming products and accessories:
Beauty and body care; beauty accessories; oral care.
Sports, recreation and hobby:
Sports and outdoor activities; play structures; hobby or crafts.
"Other" or "not elsewhere classified":
when the code includes either of these phrases, it means that there is no specific code for that particular product.
"Not specified":
when the code includes this phrase, it means that not enough information was provided on the product to assign a more precise code.
Product categories are further sub-divided into product types. These types are based on the United States National Electronic Injury Surveillance System (NEISS) coding. Each product type presented in these infographics is based on an individual NEISS code, but the code name may have been modified in the infographic for simplicity.
Some NEISS codes include one of the phrases "not elsewhere classified", "other", or "not specified". This is common in cases where there are many different codes for a set of products. For example, there are several NEISS codes for toys. Two of these codes are "Toys, not elsewhere classified" and "Toys, not specified". This allows appropriate coding for every toy even if none of the specific codes is appropriate or if very little information is given to allow proper assignment to a more specific code.
Related resources
Health Canada's Regulatory Transparency and Openness Framework
Industry Guide on Mandatory Reporting under the
Canada Consumer Product Safety Act
- Section 14 "Duties in the Event of an Incident"
Canada Consumer Product Safety Act
Food and Drugs Act
Cosmetic Regulations
Contact us
Consumer product safety
Page details
Date modified:
2025-11-20
2023-08-11